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Welcome Home to Canada Program – 2018
Presented by TD Bank Group and
Supported by the R. Howard Webster Foundation

You are eligible if you are:

  • A permanent resident* of Canada
    *A permanent resident is someone who has been given permanent resident status by immigrating to Canada, but is not a Canadian citizen. Permanent residents are citizens of other countries. (
  • OR
  • A Canadian citizen born outside of Canada
  • OR
  • A protected person as defined in Section 95 of the Immigration and Refugee Protection Act who is legally entitled to work in Canada and Nova Scotia
  • AND
  • Facing barriers to employment. Barriers may include non-transferable credentials, lack of Canadian work experience and linguistic barriers.

Reference Assistant

Reports to: Reference Services Manager

Wages: $12.35 per hour

Hours: 37.5 hours a week with 30 minutes (or 1 hour) unpaid lunch break. As the Museum operates 7 days a week, the work week may include Saturdays and/or Sundays.

Duration: Six month, hourly position starting in May 1, 2018 and ending in October 31, 2018.

Application Deadline: 11:59 p.m. on April 2, 2018.

How to Apply: Applications can be sent through an employment counsellor/ support worker/ caseworker to Ramya Rangalle, at

Position Summary

The Scotiabank Family History Centre serves as the focal point for museum visitors, researchers, students and others who seek information pertaining to Pier 21 and immigration to Canada. The Reference Assistant will be responsible for assisting visitors to the Scotiabank Family History Centre with their research. This job could include research projects depending on the background of the applicant and the needs of the department at the time. The position may require the associate to assist Family History Centre staff with basic archival functions such as processing, preservation, etc. This position may require some collections management duties. This position requires strong problem-solving skills, attention to detail and a high level of customer service with the ability to multitask in a busy library environment. Interest in genealogy and/or history is an asset.


  • Respond to public research requests (onsite, via telephone, mail and email) through research conducted online, through databases, books, and microfilm
  • Photocopy, file and scan
  • Edit and print digital files
  • Help catalogue donated material
  • Data entry
  • Work with Family History Centre staff to help plan new temporary/permanent displays
  • Maintain proper care of all documents handled
  • Create finding aids (indexes, catalogues, etc.)
  • Attend orientation sessions and complete training readings
  • Identify potential oral history interview candidates

Skills Required

  • Ability to provide a high level of customer service
  • Basic computer skills (knowledge of Adobe Photoshop, Microsoft Access and basic scanning procedures an asset)
  • Attention to detail
  • Strong problem solving skills
  • Flexible to changing situation
  • Reliable, responsible
  • Ability to follow instructions and work with minimal supervision
  • Interest in History and Genealogy
  • Ability to perform repetitive tasks
  • Good organizational skills