- All floors of the museum are wheelchair accessible. The elevator floor numbers are shown in Braille.
- Parking spaces are reserved for wheelchair users.
- A wheelchair is available upon request, free of charge. It is available on-site on a first-come, first-serve basis.
- Spaces are reserved for persons in wheelchairs in the Andrea and Charles Bronfman Theatre.
- Diaper-changing facilities are located on the museum level.
- Guide dogs are welcome.