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Welcome Home to Canada Program – 2018
Presented by TD Bank Group and
Supported by the R. Howard Webster Foundation

You are eligible if you are:

  • A permanent resident* of Canada
    *A permanent resident is someone who has been given permanent resident status by immigrating to Canada, but is not a Canadian citizen. Permanent residents are citizens of other countries. (http://www.cic.gc.ca/english/newcomers/about-pr.asp)
  • OR
  • A Canadian citizen born outside of Canada
  • OR
  • A protected person as defined in Section 95 of the Immigration and Refugee Protection Act who is legally entitled to work in Canada and Nova Scotia
  • AND
  • Facing barriers to employment. Barriers may include non-transferable credentials, lack of Canadian work experience and linguistic barriers.

Junior Event Coordinator

Reports to: Facility Rentals Manager

Wages: $12.35 per hour

Hours: 37.5 hours a week with 30 minutes (or 1 hour) unpaid lunch break. As the Museum operates 7 days a week, the work week may include Saturdays and/or Sundays.

Duration: Six month, hourly position starting in May 1, 2018 and ending in October 31, 2018.

Application Deadline: 11:59 p.m. on April 2, 2018.

How to Apply: Applications can be sent through an employment counsellor/ support worker/ caseworker to Ramya Rangalle, at rrangalle@pier21.ca

Position Summary

The purpose of this position is to assist the Facility Rentals department in the administration, coordination and delivery of events onsite. The Junior Event Coordinator will also provide excellent customer service and provide a sense of welcome to event visitors and answer questions and provide historically accurate information during events.

Responsibilities

  • Executes onsite events as Pier 21 liaison with clients and suppliers
  • Ensures event details / set-up requirements as outlined in contract are confirmed and fulfilled
  • Assists with updating, printing and maintaining of marketing material, including wedding and corporate sales kits
  • Communicates event details to partners/suppliers & Facility department
  • Assists in conducting follow-up through client surveys/feedback program
  • Meet and greet event visitors to the museum and provides interpretation services during events as required
  • Delivers guided tour to individuals, event and special interest groups
  • Operates and introduces the film in Canada
  • Assists Public Programs with public events as required (ie Canada Day and Nocturne)
  • Administration duties (ie filing)
  • Handles inquiries from prospective clients and oversees follow-up (limited)
  • Conducts site inspections of event space with potential clients (limited)
  • Assists with other event and museum duties as required

Skills Required

  • Comfortable interacting with a wide variety of people: Clients, Museum Partners, Museum staff and the public
  • Proven ability in the customer service industry with an eye for detail and an ability to make decisions and act in the best interests of all parties
  • Ability to work independently and with flexibility in a fast paced, team oriented environment
  • Excellent organizational skills
  • Communicates well with the public, both in person and on the telephone
  • Good command of the English language: spoken, comprehension, written
  • Post-secondary education in Business Administration, Public Relations or Tourism and Hospitality is an asset
  • Ability to communicate in French is a definite asset

Working Conditions & Physical Demands

  • Standing on feet when servicing events
  • Occasional lifting and moving of chairs, tables and AV equipment
  • Work in an office environment
  • Irregular hours (evenings, weekends)
  • On call (evenings, weekends)
  • Occasional shift changes based on event activity