Pier 21 Society Volunteer Position: Classroom Attendant

Position Summary:

Classroom Attendants contribute to the effective operation of the Windsor Foundation Global Classroom within the Education Services Department.

Classroom Attendants are responsible for greeting, directing and engaging visitors to the Windsor Foundation Global Classroom (WFGC) in a professional, visitor focused, fun and respectful way.

Classroom Attendants are also responsible for maintaining the classroom in a neat and orderly way, preparing materials, conducting inventory, and assisting with workshops and programming

Responsibilities:

Communicates regularly with supervisor.
Participates in regular monthly department meetings and training sessions.
Maintains the classroom and the Education Services section of the storage room in a neat and orderly fashion.
Opens and closes the classroom to the public.
Reports issues, deficiencies or damages to the Manager of Education Services and other appropriate managers.
Maintains an up to date inventory of supplies and reports low supplies to the Manager of Education Services.
Assists with ordering and preparing supplies.
Assists with set up and clean up of special programs and workshops.
Delivers regular and special programs and activities in the classroom
Assists with developing activities and programs for use in the classroom as directed by the Manager of Education Services.
Assists in the evaluation of programs and services offered in the classroom

Required Skill/Experience:

The ability to work and communicate effectively with other staff and volunteers and diverse visitors of all ages.
The ability to take directions from supervisor, work independently and as part of a team.
Computer skills including e-mail, word processing, internet, data entry and excel.
Strong organizational skills and excellent time management essential.
The ability to react effectively to emergencies or other changes in work environment that require immediate re-prioritization of tasks.
Experience working with children and the public an asset.
Strong customer service skills.

Occurrence

Time/Place: The Windsor Foundation Global Classroom is open during all museum operational hours. Shifts can be arranged during operational hours. Operational hours vary throughout the year. Please see www.pier21.ca for details. The Windsor Foundation Global Classroom is located on the museum level of Pier 21, 1055 Marginal Road, Halifax, NS. No more than 2 Classroom Attendants will be scheduled per shift.

All Education Services Department staff and volunteers are required to attend monthly meetings/training sessions on the first Wednesday of the month from 1pm-4pm.

Length of Commitment: Classroom Attendants should be committed to minimum period of 6 months or to a minimum of 30 shifts depending on the frequency of shifts. Volunteers are always encouraged to remain longer than the minimum commitment.

Working Conditions: Pier 21 is a diverse, respectful and team oriented workplace. Volunteers are a respected and important part of the Pier 21 team. Some minimal lifting may be required.

Benefits:

Free admission to permanent and temporary exhibitions.
Experience working in a positive museum environment.
Experience in the field of museum education.
Monthly Pier 21 The Porthole newsletter updates.
Annual volunteer luncheon (held in spring).
Invitation to special events and special discounts
Opportunity to meet new people, be part of a team and practice communication skills.
Satisfaction of knowing that your help is making a positive contribution to Pier 21 Canada’s Immigration Museum.
Experience working with children, families, immigrants, refugees and the public.
Experience with customer service.

Training & Supervision

Training/Preparation: Museum welcome and general orientation provided by the Visitor Services Team Leader. Task specific training provided by the Manager of Education Services.

Supervision: This position reports to the Manager of Education Services. Volunteers are required to sign in and out during every shift.

Requirements

Clear Criminal Record check and Vulnerable Sector Search
Clear Child Abuse registry Search
Current First-Aid and CPR an asset

Apply by Email: jveale@pier21.ca

Apply by Mail:
Attention: Joanna Veale
Manager of Museum Visitor Services
Pier 21 Society
1055 Marginal Road
Halifax, N.S., B3H 4P6